Expert Perspective Archives - Modern Distribution Management

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ERP
How Epicor Sees AI Moving ERP Toward Business Outcomes
Epicor CMO and SVP of Product Kerrie Jordan joins the MDM Amplify Podcast to discuss ERP’s shift from a system of record to a system of outcomes, the company’s latest agentic AI announcements and what distributors should prioritize as business software enters its next chapter.
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Sales & Marketing
Podcast: Field Sales is Far From Dead – It’s Evolving
Map My Customers’ JT Rimbey joins the MDM Amplify podcast to discuss the evolving role of field sales in distribution — exploring territory management, account segmentation, CRM adoption and why relationship-driven outside sales remains a critical competitive advantage despite growing digital buying trends and advances in AI-powered sales technology.
AI, data analysis. Business people use AI to analyze financial related data. big data Complex performance measurement With modern innovative technology
Expert Perspective
Tech Platform Strategy, AI Adoption and CRM that Actually Works
AI is reshaping distributor CRM — but only when backed by the right platform strategy. In this episode of the MDM Amplify Podcast, LeadSmart's Kevin Brown breaks down smart AI adoption, data integration and how distributors can turn customer intelligence into measurable growth. We also touch on his 30 years of perspective in the industrial supply channel and share takeaways from NAW's 2026 Executive Summit.
Singer-MDM Podcast
Mergers & Acquisitions
Coordinated Autonomy: How Singer Industrial Scales While Staying Local
Singer Industrial President Pete Haberbosch joins the MDM Podcast to explain how the rubber, fluid power and automation distribution platform’s “coordinated autonomy” model balances scale with local control. This episode explores the company's decentralized operating philosophy, M&A strategy, leadership development and what the company is seeing across its industrial end markets heading into 2026.
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Expert Perspective
From Grainger to Growth Platform: E&R Industrial Charts its Independent Future
Divested from Grainger in late 2023, metalworking and industrial supplies distributor E&R Industrial is entering a new chapter marked by independence, modernization and rapid expansion. CEO Joe Stephens stops by the MDM Podcast to tell us about what the company’s next couple years might look like, as well as his broader thoughts on relationship selling, what it means to be tech-enabled and the role of vending today.
New tax laws ahead
Finance
MDM Amplify: OB3’s Financial Flexibility for Distributors
The One Big Beautiful Bill Act delivers long-awaited tax clarity for distributors — but only for those who know how to use it. In this sponsored MDM Amplify Podcast, Grant Thornton leaders explain the OB3's biggest implications, from bonus depreciation to new production deductions, and share how distributors can turn tax certainty into a strategic advantage.
Business network concept. Human Resources. Group of businesspeople. Management strategy.
Expert Perspective
MDM Amplify: The Human Side of Digital Commerce
Joined by distribution, eCommerce and AI experts Devashish Saxena and Lance Owide, this sponsored episode explores why successful transformation is ultimately a human-first journey. Our discussion covers how distributors can approach AI with intention; the evolving role of digital leadership; and why clarity of purpose matters more than chasing the latest tools.
Parts Town podcast
Expert Perspective
MDM Podcast: Parts Town’s $2.8B Growth Story
Steve Snower joined Parts Town as its sixth employee in 2004. Today, the company is a leading distributor of OEM replacement parts, now on pace for nearly $2.8 billion in annual revenue. He joins to reflect on how Parts Town got here, what it's been up to lately — which includes an employee ownership program, service expansion and digital innovation — and where it's going.

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