Grainger’s rare bolt-on adds frictionless inventory technology to its High-Touch business, extending the distributor’s digital strategy deeper into customers’ MRO operations. We cover the details and context here.
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Dubbed CX1 Sigma, the AI-native B2B commerce platform combines commerce, content and AI-powered agents in one system.
Outside sales reps spend hours each week reconstructing customer visits in CRM systems built around reporting rather than field work. This piece examines the hidden data-entry tax — and where rep-approved AI could help close the gap between what happens on the road and what makes it into the pipeline.
The planned succession comes two months after Epicor named a new chief revenue officer, extending a series of leadership changes at the ERP software provider.
This this Q&A piece, Ducker Carlisle’s Amy Marzonie and Chris Fisher explain how consolidators are using inventory turns, delivery performance and cost-to-serve to assess distributor scalability — and why operational discipline alone won’t maximize growth or valuation.
AI now accounts for 67% of supply chain digital investment, but a majority of supply chain leaders remain uncertain about the returns, Gartner found.
Wholesale distributors are sitting on an overlooked asset: the judgment and institutional knowledge of their most experienced employees. This article explains how AI can help companies capture that “tenure capital” before a historic retirement wave carries it out the door for good.
Proton.ai’s new agentic system converts customer emails, spreadsheets, PDFs and spoken requests into draft quotes and orders while handling follow-ups and product substitutions.
Cavallo has expanded its SalesPad for Business Central platform with tools designed to automate distributor pricing decisions, document routing and customer intelligence, alongside additional inventory allocation and service workflow enhancements.
Developed with the AI Applied Consortium, NAW’s new AI Governance Architecture gives distributors a practical framework for managing AI risks, accountability, transparency and workforce impacts while keeping people at the center of implementation.
The B2B marketplace added $25 billion to its annual GMV since its previous update three years ago, while expanding its customer base and building out AI, procurement and delivery capabilities. Here's the key details, context and competitive analysis.
The Series B brings InstaLILY’s total funding to nearly $100 million as the AI provider expands technology designed to build and maintain customized software for distributors and other operationally complex businesses.
OMNIA Partners said 10 new suppliers have joined its OPUS eCommerce procurement platform, expanding its online catalog to more than 8 million SKUs across nearly 200 product categories.
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At the company's annual TUG conference for distribution customers, CEO Kevin Samuelson and AI Innovation leader Rick Rider outlined how the company is positioning AI for distributors — not as a standalone product, but as an ongoing service built around industry context, co-innovation, process intelligence and governed automation. Here are our key takeaways.
The San Francisco-based startup said its seed funding will support hiring, product development and continued expansion of its machine learning models for distributor purchasing decisions.
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Long-standing data principles aren’t the problem — execution is. As modern tools lower cost and complexity, distributors have no excuse to lag. This piece explores why trusted, action-oriented data strategies now separate reactive companies from those winning in today’s volatile market.
Follow the door hardware and electronic security products distributor's journey to more than 3x eCommerce growth since 2020.
