Business metrics and AI can be a potent combo. Here’s a closer look at the most important metrics distributors should be measuring today and how they can use AI to recommend the next best actions in each area.
Latest In Data & Analytics
AI is already fueling next-gen sales models, but data analytics are the foundation to better engage, sell and service customer needs. Here’s the growth roadmap MDM is exploring at our Data Analytics Summit.
In the last of his three-part series, Randy MacLean says you'll be surprised at what's possible in using sales to gain at least some immunity from labor cost challenges.
In the second of his three-part series, Randy MacLean shows the manageable metrics that drive operational efficiency and guide labor assignments.
James Dorn and Tom Gale discuss distributors’ use of data analytics to inform profitability decisions in the year ahead, which figures to involve more strategy as firms can't lean on inflation.
Many distributors can build the strong data teams, but most distributors really struggle to use that data muscle effectively to move the business forward. Here's how to make it stick.
In this conversation, James Dorn and Tom Gale look at the bigger picture of data analytics in distribution, the stages of competency, building blocks and ways organizations are building world-class capability.
With budgets and action plans already looking to next year, Tom Gale examines how to identify where your team is today across the dimensions of people, sales process, technology and data analytics.
Missed MDM's free Virtual Profitability Summit? It's now available on-demand. Here, find a quick recap of some final thoughts from the event.
Within the distributor-supplier relationship, product information sharing can be hard to come by. But here, Mike Hockett details a partnership between ARG Industrial and Midland Industries as a winning example.
James Dorn shares insights on leveraging voice of customer, associate and supplier research to inform strategy, make better decisions and build winning playbooks.
Randy MacLean shares the most effective analytics used by companies to actually control their results and appease all stakeholders.
See MDM’s latest research into the utilization of data analytics in distribution — including barriers, frequency, application areas, prioritization, planned investment & more.
A new survey found significant data silos and bad communication between distributors, manufacturers, buying groups and retailers.
The group is expected to provide customers with services and solutions including comprehensive data center lifecycle management.
In many sectors, Activity-Based Costing is being replaced by Quantum Costing, a newer and more accurate alternative that adds power and benefits to cost analysis. Randy MacLean explains the differences here.
Grow your business by tracking these distributor key performance indicators.
Mike Hockett recounts a case study that walked through the distributor’s four-year and ongoing journey that defined a digital strategy catering to an omnichannel customer experience.
Datanomix's software automates the collection and analysis of manufacturing data and provides insights in real time.
Disruptive market conditions breed opportunity. In this episode, IRCG’s Mike Marks and MDM’s Tom Gale look past the horizon at the larger macrotrends shaping growth opportunities for distributors over the next several years: electrification, infrastructure, energy transition, sustainability and demographic shifts.