The federal government’s new AI-powered america.gov site offers a lesson for distributors: Customers shouldn’t have to navigate your internal complexity to get answers. This piece explores five ideas worth borrowing — and what the latest AI Adoption Index reveals about distributors’ readiness to put them into practice.
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NAW’s 2026 AI Adoption Index suggests early returns are showing up as time saved, greater throughput and avoided hiring long before they appear as broad job reductions.
Rising fuel, labor and operating costs are putting added pressure on distributor margins. This article explores how AI-powered route optimization can help distributors cut unnecessary fleet miles, improve delivery efficiency and reduce costs — without sacrificing the reliable service customers expect.
Formerly our Premium Monthly report — a PDF often spanning 30-40 pages — our Intelligence Brief provides a consise, synthesized eight-page briefing that extracts the biggest takeaways and themes from the articles published each month. It's perfect for busy executives. Premium members can get our September Intelligence Brief from the link in this blog or from their Premium Dashboard.
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Giving commercial teams more pricing authority doesn’t have to mean losing control. This piece explains how distributors can use pricing guardrails, centralized visibility and deterministic controls to balance local market flexibility with financial discipline — an approach that becomes even more important as AI plays a larger role in pricing decisions.
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Rexel’s $1.4 billion deal for GCG would add more than $1.1 billion in annual revenue and deepen its exposure to data centers, utilities, communications and other critical infrastructure markets, extending an aggressive 2026 acquisition push. Get all the details and context here.
Emerging technology is becoming more specific, more capable and more fluent in how wholesale distribution operates. Here, NAW's Dan Schuberth offers his perspective on how the advantage will go to companies that pair it with the accumulated judgment of their people.
MDM’s latest case study examines how Grainger continues to outgrow the MRO market through a connected operating model built on High-Touch customer solutions, curated assortment, private label, digital commerce, data intelligence and fulfillment scale.
NAW’s fifth annual Innovators Summit brought distributors and technology innovators together in Nashville for targeted meetings and industry discussions. AI was embedded throughout the event, but the conversation increasingly centered on a more disciplined question: Where can technology create measurable business value?
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A blend of technical education, industry partnerships and applied projects is helping Texas A&M connect students with distribution careers while adapting to employers’ changing expectations. We take a look at what the program looks like today and how it's evolving.
More quotes doesn't always mean more sales. This piece details why the biggest leak in your sales pipeline happens before the quote, and how a back-to-basics approach will best position you to get the most value out of CRM, AI and whatever technology comes next.
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