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This webcast will cover new MDM research done with over 200 senior distribution executives, that reveals critical sector-wide insights about how leaders are progressing against their data goals, where gaps may exist, and how deep data capabilities can unlock new value and competitiveness.
MDM reported on news of more than 400 M&A transactions during 2023, and the vast majority included independent distributors — many that were family-owned. We expect 2024 to be another big year of distribution M&A, as economic uncertainty, the labor situation, the ongoing technology transition and generational retirements have many company owners likewise looking to sell. Selling a distributorship involves numerous decisions and questions to be asked, and our free, one hour, MDM webcast will provide a guide for those considering a sale, or currently in the process of one.
The most dangerous aspect of digital sales and marketing strategies is that distributors don’t know what they don’t know and tend to overlook some of the most basic components. To ensure your digital presence is elevated to its highest and most profitable level, don’t miss this webcast where author Susan Merlo shares the six steps from The Digital Distributor Program. She will explain why they are so critical to distributors in their efforts to maximize efficiencies of digital strategies, generate more valuable leads and increase sales cycle trajectory.
Distributors large and small have relied on various forms of automation to navigate the endless disruptions of the past few years. In this webcast, you’ll hear how distributors are putting automation tools to work across their operations, from warehousing, to order-taking to delivery — ultimately cutting costs, lowering risk and enhancing the customer experience in today’s environment of constant uncertainty. What part(s) of your business makes sense to implement automation? We'll look to answer that question and more. Register today.
Join us on Oct. 6 as Tom Gale and Brian Friedle discuss real-world examples that illustrate the value of using data-based technology vs. the serious financial impacts of leaving sales decisions to gut instincts. If you are a distribution or sales leader tasked with finding tech solutions that grow revenue, increasing bottom line profits and building winning sales teams, this webcast is designed for you.
Adapting to growing customer expectations for the buying experience is something every distributor is trying to get right. A differentiated buying experience is vital in a changing buyer landscape and leveraging eCommerce allows you to deliver self-service tools to buyers and free up your sales teams to focus on highest value activities. Join Ed Kennedy, Product Marketing Lead for Adobe Commerce, Jason Capshaw, Director of Demand Generation for the Dorn Group, and MDM Executive Editor Mike Hockett as they engage in a lively discussion about how to make the most of a changing distribution eCommerce environment.
Do the rumblings of a slowing economy mean distributors should dial back their business goals? It doesn’t look like it. In fact, it’s the perfect time to capitalize on CRM and Business Intelligence (BI) tools to expand into new markets, new products and new levels of success. You’ll come away with solid examples of where your business can expand strategically, despite challenging economic factors.
The landscape of digital platforms, networks and marketplaces has become more complex, more fragmented, and more threatening to traditional distribution channels. VCs, startups and tech monopolies are all investing heavily – and distributors risk being left behind. But there is also more opportunity for innovators. Join Alex Moazed and Nick Johnson of Applico, along with MDM’s Tom Gale, as they examine the current state of distribution tech innovation and investment, the evolution of B2B marketplaces, and effective strategies for distributors to mitigate risk and capture growth opportunities.
Register now for MDM's Annual Mid-Year Economic Update Webcast. Join economist Brian Lewandowski and MDM’s Tom Gale for a free webcast on June 2 as they provide the 2022 mid-year economic update and forecasts for U.S. market sectors and distribution verticals.
Implementing and adopting a CRM presents a unique set of challenges for distributors. When done right, a CRM will help sales teams crush their quotas, accelerate sales cycles and collaborate across the company. Join us on May 5 as we discuss the importance of finding the right CRM for your business and methods for fostering user adoption. 
Many distributors focused on e-commerce in the first round of digitizing the organization. What’s next? There are great digital power tools – AI, ML, BI, automation and more – available today, but are we in danger of putting the cart before the horse? Of pointing tech at specific problems without looking at the bigger picture? Join me for a conversation with John Wiborg, President & CEO of Stellar Industrial Supply, and Aaron Howard, CEO of Mass Ingenuity, as we discuss ways to create high-performing distribution organizations with common-sense digital deployment focused on business outcomes.
What are the requirements for an engaged customer experience in 2022? In this webcast, MDM will share the results of its latest research to benchmark how innovative distributors are transforming customer service and engagement strategies today. In a distributor panel discussion, we’ll also explore what an integrated customer-service strategy looks like, and the shifting formula of people, process and technology that provides the best results for customer retention and delight.
Supply chain shortages and inflation pressure consumed most of our attention this past year.  What can we do to stabilize operations in the midst of market turbulence, while harvesting margin buried in our data?  Join ProfitOptics Founder Tony Pericle and MDM’s Tom Gale in this interactive 60-minute webcast as they explore the power of analytics to enable your team to be agile, do more in less time, and prioritize their time to grow revenue and margin.
The challenges distributors faced these past two years are setting the agenda for 2022 – supply chain, shifting customer and workforce dynamics, margin pressures and more. Join Brian Friedle of White Cup Solutions and Tom Gale of MDM for this free one-hour webcast on Feb. 10 as we explore the analytics and KPIs helping distributors become more proactive and predictive in managing market instability.
Benchmark your sales and growth expectations for 2022 with MDM’s annual industry forecast, review of macroeconomic and distribution-specific trends, and the latest exclusive Baird-MDM MarketPulse survey insights. Join Baird Senior Research Analyst David Manthey, NetSuite VP Ranga Bodla and MDM CEO Tom Gale for the data and insights on how to best navigate the conflicting market signals shaping 2022.
1/6/2022 webcast
With turbulence and instability defining current market conditions, many distributors are either using 2021 or even 2019 as a roadmap for 2022 sales targets. Ouch. Join the MDM Analytics team in this free 60-minute webcast at 1 p.m. EST, Thursday, Jan. 6, as we share the tactics and templates high-performing teams are using to plan, forecast and focus on the highest-potential accounts.
Security, agility, flexibility – these are defining competitive advantage in today’s disruptive markets. In this webcast, we’ll explore key drivers for cloud-based ERP adoption and how distributor IT teams are migrating to strengthen competitive positions while lowering operational costs. Maturing cloud-based ERP platforms are enabling distributors to be more strategic, cost-effective and customer-centric.
Strong demand, constrained supply – is your team proactively managing pricing and inventory variables you can control? Positioned to take advantage of growth opportunities in 2022? Even with continued supply chain and inflation pressures in 4Q, there are proven ways to price strategically, grow margins and seize opportunities in the new normal of uncertain markets.
Every distributor is driving some form of transformation process – digital, analytics, pricing or other technology initiative – to stay competitive. Transformation requires change, and too often leaders don’t plan carefully enough to ensure a project’s success. That’s why statistics consistently indicate a terrible record of leaking the potential value these projects were intended to produce.

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