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Distributors have quickly learned in recent years — sometimes the hard way — that keeping up with the pace of customers’ rapidly-evolving buying experience expectations is crucial to winning or maintaining business. The proliferation of AI and self-service tools have only made things more interesting, and complicated. This webcast will analyze MDM and Infor’s latest research benchmarks on distributors’ technology utilization in this area compared to a year ago, along with insights from distributor panelists about how they are navigating the CX journey.
Despite challenged supply chains, a difficult labor environment and whispers of a looming industrial slowdown, wholesale distributors rode the inflation wave to a bumper revenue year in 2022. This led to considerable jumps in year-to-year revenues charted across MDM’s 2023 Top Distributors Lists. Join this free webcast as Executive Editor Mike Hockett provides the first look at our rankings in various industries, slotted by their latest fiscal revenues within each industry. We’ll examine the key factors and moves that led certain distributors to see major movement on our lists, including a few companies that made first-time appearances.
As distributors navigate market instability, margin protection discipline is paramount. Join us for a webinar featuring Tony Pericle, the architect of distributor solutions that have generated over $1 billion in profit in the past two years. In this webinar, Tony will share practical examples of how distributors can maximize profitability, including best practices for pricing, cost management, and work-flow optimization. Don't miss this opportunity to learn from a proven industry expert and discover how to build a resilient business that can weather any storm and emerge stronger than ever.
Supply chain shortages and inflation pressure consumed most of our attention this past year.  What can we do to stabilize operations in the midst of market turbulence, while harvesting margin buried in our data?  Join ProfitOptics Founder Tony Pericle and MDM’s Tom Gale in this interactive 60-minute webcast as they explore the power of analytics to enable your team to be agile, do more in less time, and prioritize their time to grow revenue and margin.
The challenges distributors faced these past two years are setting the agenda for 2022 – supply chain, shifting customer and workforce dynamics, margin pressures and more. Join Brian Friedle of White Cup Solutions and Tom Gale of MDM for this free one-hour webcast on Feb. 10 as we explore the analytics and KPIs helping distributors become more proactive and predictive in managing market instability.
Benchmark your sales and growth expectations for 2022 with MDM’s annual industry forecast, review of macroeconomic and distribution-specific trends, and the latest exclusive Baird-MDM MarketPulse survey insights. Join Baird Senior Research Analyst David Manthey, NetSuite VP Ranga Bodla and MDM CEO Tom Gale for the data and insights on how to best navigate the conflicting market signals shaping 2022.
1/6/2022 webcast
With turbulence and instability defining current market conditions, many distributors are either using 2021 or even 2019 as a roadmap for 2022 sales targets. Ouch. Join the MDM Analytics team in this free 60-minute webcast at 1 p.m. EST, Thursday, Jan. 6, as we share the tactics and templates high-performing teams are using to plan, forecast and focus on the highest-potential accounts.
Security, agility, flexibility – these are defining competitive advantage in today’s disruptive markets. In this webcast, we’ll explore key drivers for cloud-based ERP adoption and how distributor IT teams are migrating to strengthen competitive positions while lowering operational costs. Maturing cloud-based ERP platforms are enabling distributors to be more strategic, cost-effective and customer-centric.
Strong demand, constrained supply – is your team proactively managing pricing and inventory variables you can control? Positioned to take advantage of growth opportunities in 2022? Even with continued supply chain and inflation pressures in 4Q, there are proven ways to price strategically, grow margins and seize opportunities in the new normal of uncertain markets.
Every distributor is driving some form of transformation process – digital, analytics, pricing or other technology initiative – to stay competitive. Transformation requires change, and too often leaders don’t plan carefully enough to ensure a project’s success. That’s why statistics consistently indicate a terrible record of leaking the potential value these projects were intended to produce.
Between inventory shortages and supply chain issues, the current inflationary cycle can deep-six your bottom line if you’re not careful. Learn how to leverage this volatile environment to make supplier cost increases a competitive advantage with smarter pricing systems and processes in this free one-hour webcast. Join distribution pricing expert John Gunderson, epaCUBE Vice President, and MDM’s Tom Gale, 1 p.m. Eastern, Thursday, Sept. 9.
Distribution supply chains have grown externally for the last 30 years. Off-shore acquisition, just-in-time fulfillment and other innovations have their benefits. But we’ve also seen their limitations — especially in the last year and a half. What can distributors do to mitigate disruption and rethink demand management in unpredictable environments? Join us for this 60-minute webcast, sponsored by Sage, where we will lay out today’s unique opportunity to rethink the supply chain.
In this MDM Webcast, David Koenig, Global Wholesale Industry Principal, SAP, and Angela Troccoli, Sr. Director Product Marketing, Global B2B, Mirakl, join Eric Smith, senior editor, MDM, to “myth-bust” some of the top misconceptions that many distributors harbor about the cost, time, and talent needed to deliver an exceptional e-commerce experience for customers.
Join us for this webcast where Kelly Squizzero, senior director industry and solution strategy, Infor, and Eric Smith, senior editor, MDM, discuss the eye-opening results of a recent MDM-Infor survey. In it we gauged how distributors invested in technology before and during the pandemic, and their plans moving forward. In addition, we’ll talk about how the pandemic altered companies’ outlooks on the myriad ways those investments might enhance customer service.
Join us for the June 24 webcast where we will analyze the latest economic trends, emerging growth opportunities and how the competitive landscape is shifting - plus how distributors and manufacturers can capitalize on all of these trends.
Join us to review 2020 revenue performance and discuss the impact of the pandemic on this year's rankings. You'll come away with new insights into how COVID-19 influenced market performance last year and the varying ways it effected different distribution sectors.
Distributors are lagging when it comes to digital strategy, but it no longer needs to be that way. New tools like a digital experience platform (DXP) can help even the slowest adopters boost their e-commerce presence, grow digital revenue and improve profitability.
Join our next Sales GPS Roundtable as MDM CEO Tom Gale and co-host Mike Marks of Indian River Consulting Group continue to explore the latest developments in the journey of how distributors are innovating the sales process. We’ll catch up with Justin Roff-Marsh, founder of Ballistix and author of The Machine, to talk about what sales process transformation looks like in 2021.
Learn how to modernize your e-commerce business, ways to better leverage artificial intelligence, and what upgrading entails. Join us on April 1 at 1 p.m. EDT for a live discussion with fellow distributors who have been there and made the leap to next-level e-commerce.
Learn how to build business by freeing up your team to grow revenue, cross-sell, and provide a deeper level of service, all without changing headcount. Join us on Thursday, March 11, for a discussion with industry leaders. You’ll hear real-life examples of how freeing up CSRs can transform bottom lines and leave with immediate take-aways to apply the best practices to your business.
How Distributors Can Deliver Digital Self-Service Through Inventory Management
The year 2020 showed us that e-commerce has never been more important for B2B purchasing. As distributors, you want to accelerate your e-commerce presence, but are faced with so many options — do you build or enhance your own, do you partner with others, do you sell on a marketplace, or all of the above? Once you’ve committed to an e-commerce strategy, how do you ensure you are investing in the right resources to support the strategy for the long-term? This webcast will help you evaluate your options and break down simple but important elements of how to operate in a marketplace format.

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