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Distributors have quickly learned in recent years — sometimes the hard way — that keeping up with the pace of customers’ rapidly-evolving buying experience expectations is crucial to winning or maintaining business. The proliferation of AI and self-service tools have only made things more interesting, and complicated. This webcast will analyze MDM and Infor’s latest research benchmarks on distributors’ technology utilization in this area compared to a year ago, along with insights from distributor panelists about how they are navigating the CX journey.
Despite challenged supply chains, a difficult labor environment and whispers of a looming industrial slowdown, wholesale distributors rode the inflation wave to a bumper revenue year in 2022. This led to considerable jumps in year-to-year revenues charted across MDM’s 2023 Top Distributors Lists. Join this free webcast as Executive Editor Mike Hockett provides the first look at our rankings in various industries, slotted by their latest fiscal revenues within each industry. We’ll examine the key factors and moves that led certain distributors to see major movement on our lists, including a few companies that made first-time appearances.
As distributors navigate market instability, margin protection discipline is paramount. Join us for a webinar featuring Tony Pericle, the architect of distributor solutions that have generated over $1 billion in profit in the past two years. In this webinar, Tony will share practical examples of how distributors can maximize profitability, including best practices for pricing, cost management, and work-flow optimization. Don't miss this opportunity to learn from a proven industry expert and discover how to build a resilient business that can weather any storm and emerge stronger than ever.
The challenges of 2020 forced many distributors to make fast pivots in order to steady day-to-day operations. And what’s more, resolving these unexpected problems left little time to make forward-thinking process improvements. Fortunately, modern ERP technology offered agility and stability – and a strong foundation for change. Learn how smart distributors leveraged their ERP solution to overcome last year’s extraordinary challenges
Start 2021 off with the economic forecast you need to set priorities and make operational decisions. Join Baird Senior Research Analyst David Manthey, NetSuite VP Ranga Bodla and MDM CEO Tom Gale for our popular annual breakdown of macroeconomic and distribution-specific trends, competitive moves and 2021 outlook.
While e-commerce projects consume the attention of many CEOs, they are only one piece of what needs to be a more comprehensive strategy. The real battles for customer engagement, service and seamless experience will be won across several digital fronts and forms of digital order management. Listen to MDM CEO Tom Gale in a conversation with Christian Wiltrout, COO of SureWerx, and Ray Grady, CEO of Conexiom, as they discuss the latest tactics to stay ahead of customers in 2021.
Join us for this panel discussion on December 3 at 1 PM EST, moderated by MDM’s Tom Gale, to gain insight from three distribution technology leaders on how they are approaching the year and guiding their teams to build more technology-enabled organizations.
Register to watch this MDM Webcast on demand for all things cash flow, including how one distributor is avoiding cash flow pitfalls, tips from webcast sponsor Versapay on improving cash flow and protecting margins, and a host of solutions for companies of all sizes to ensure they have a cash buffer for any economic condition.
This webcast will show you why e-commerce is now table stakes (even in the world of B2B purchasing) and how your company can meet customer demands in the age of COVID - and beyond. MDM and Shannon Hane, senior product marketing manager at Adobe, will take you through the necessary steps to not only close the gap on early adopters but also further differentiate from your competitors.
How Pricing and Inventory Are Shaping 2022
Automation is emerging as a top priority in 2020. Join us for our next webcast as we look at new ways to approach inventory management to ensure high customer service levels, with a combination of forecast methodology and technology leverage. Tom Gale will be joined by Jeffrey Porter, CMO of Stock IQ Technologies.
With the onset of COVID-19, distributors have had to re-evaluate business operations like never before. And many leaders are using this massive disruption to normal operating procedures to reposition for the future and build a more agile and resilient business. MDM CEO Tom Gale will share the latest MDM research into how the nature of work and role of technology is rapidly changing in distribution.
Balance sheets with calculator
With business disruptions coming from all directions, maintaining a stable balance sheet is critical to profitability. This MDM webcast will address how distributors can manage accounts receivable to keep cash flowing, even while dealing with unpredictable supply and demand.
Numbered list with pen
Join the MDM research team as we share a look at our annual Market Leaders ranking of the top 150+ distributors across 16 product sectors. We’ll review revenue performance and share our latest trends research. Hear the immediate plans of more than 100 distributors who are taking action to reset, adapt and build more agile financial models and remote-based organizations.
market graph
As the economy continues to transition from survival to rebuild mode in Q2, join economist Brian Lewandowski, NetSuite VP Ranga Bodla and MDM CEO Tom Gale for a timely breakdown of macroeconomic and distribution-specific trends, competitive moves and 2020 outlook. We will analyze the latest economic trends, emerging growth opportunities and how the competitive landscape is shifting – and how distributors and manufacturers can capitalize on all of these trends.
You are going to be asking your team to do more with less until the economy rebounds. See how other modern businesses are working to automate formerly manual tasks successfully that take cost out of their business. Improving your speed and customer service in a recession if one of the best ways to take share and hold on to that share gain long term.
compass sitting on top of map
This new webinar from MDM and Epicor looks at key trends emerging that are helping distribution companies thrive, with practical advice to help you stay connected, keep innovating, and most importantly - continue servicing vendors, suppliers and customers that stand by your side today, and in the future.
COVID variants and supply chain pressures continue to challenge the industry across many levels. Distribution leaders, however, have used the ebbs and flows of nothing-like-normal to not only adapt to market disruptions, but to leverage emerging technology upgrades more aggressively to head off future headaches.
In light of social distancing and other restrictions mandated by the COVID-19 pandemic, your team’s ability to engage with customers is more challenged than ever. This webcast will cover alternative steps to build a new sales approach and plan to maintain strong support levels, give your sales team a solid game plan, and protect your core customer relationships.  

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