Uber Launches Package Returns Service - Modern Distribution Management

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Uber Launches Package Returns Service

The rideshare company says it will charge a flat fee of $5 for the service or $3 for its Uber One members.

Rideshare company Uber announced Oct. 4 that its drivers will take up to five prepaid, sealed packages to the post office, UPS or FedEx store as it wades into mailing customer return packages. The company said it will charge a $5 flat fee for the service or $3 for its Uber One members, according to a news release from Uber and a report from the Associated Press.

“Now we’re adding a new way to save you time and effort with a much-avoided chore: taking care of the packages you need to return but have been ignoring,” Uber said in its release.

The new service for now will be available in approximately 5,000 U.S. cities, including Austin, Chicago, Dallas, Denver, San Francisco and Washington D.C., the company said.

As part of the service, customers will be able to select drop-off locations within Uber’s app, and only locations open for at least the next hour will be listed. 

Customers will be able to track their packages in real time in the Uber app, and the courier will send a visual confirmation or photo of the receipt when the drop-off is completed.

Read more about the new service here.

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