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1 thought on “Data: Are Distributors Seeing Customers Return as Supply Improves?”
I’m curious to learn more about how distributors assessed if they lost customers (and if they came back). Gut feel, or backed by data?
I know a lot of my distribution partners allocated product to keep higher volume customers happy & loyal, but lost masses of the medium to small customers that migrated from distributor to distributor in search of product that wasn’t reserved already for the “big guys”.