Data: Are Distributors Seeing Customers Return as Supply Improves? - Modern Distribution Management

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Data: Are Distributors Seeing Customers Return as Supply Improves?

We polled distributors to ask if those that lost customers amid the height of supply chain issues in the past few years are starting to see those customers return. See the exclusive results and commentary here.
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About the Author
Brad Star

Brad Star

Brad Star is an Associate Editor at MDM, having joined the company in August 2022. He spent most of the previous two years as a Business Reporter for USA-Today Network-Wisconsin’s Appleton Post-Crescent, writing its Buzz column that covered local retail and consumer service businesses in the Fox Cities. Star has a degree in economics from Beloit College.
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1 thought on “Data: Are Distributors Seeing Customers Return as Supply Improves?”

  1. Schnitzler

    I’m curious to learn more about how distributors assessed if they lost customers (and if they came back). Gut feel, or backed by data?

    I know a lot of my distribution partners allocated product to keep higher volume customers happy & loyal, but lost masses of the medium to small customers that migrated from distributor to distributor in search of product that wasn’t reserved already for the “big guys”.

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