Bridget McCrea, Author at Modern Distribution Management

RS Components Uses Pandemic ‘Pause’ to Enhance Customer Value

Customers looking to reset after COVID-19 disruption will want efficiency gains made possible by data, digitization and automation, says Suroor Anwar, VP at the electronic products distributor.

April 29, 2020

Leadership

Taking MSC into the Digital Universe

The 38-year-old industry outsider came into distribution when e-commerce was just taking off and has since led MSC Industrial Supplys Better MRO online knowledge hub to hundreds of thousands of monthly visitors.

March 10, 2020

Leadership

A Self-Driven Success Story

Now customer support manager, Palmer Johnson Power Systems Mary Klett quickly rose through the ranks at the company after starting as a customer service rep, thanks to the 38-year-olds willingness to take on new opportunities, like gamification, and her exceptional ability to support her team.

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March 10, 2020

Strategy

As Small Business Hiring Booms, Distributors Sit on the Sidelines

Wholesale distribution, along with arts and entertainment, financial services and retail trade, slowed hiring efforts in January, according to a February report from the CBIZ Small Business Employment Index. Overall, the numbers for companies with 300 or fewer employees showed improvement over December statistics.

March 5, 2020

Technology

4 Reasons to Adopt a Data-Driven Mindset

Increased competition from both traditional and non-traditional distributors coupled with technological advancements have put the power of analytics into distributors hands. Use your metrics to your advantage to measure company performance, make better decisions, understand customer activity and give customers exactly what they want.

February 24, 2020

Operations

Distributors Report Difficulties with Managing Inventory

Inventory management is wholesale distributions biggest pain point, Blue Ridge and SmartBrief survey shows.

February 20, 2020

Operations

Will the COVID-19 Coronavirus Infect the World’s Supply Chains?

Companies like 3M are prioritizing distribution for those most in need, and the American Chamber of Commerce in Shanghai predicts a direct impact on 2020 revenues.

February 18, 2020

Operations

Where Does HARDI-Backed Legislation to Phase Down HFC Production and Import Stand?

A look at the legislative status of bi-partisan bill American Innovation and Manufacturing Act of 2019, its potential industry impactsincluding whether or not states will act to pass legislation on their own and the bills chances of reaching President Trumps desk.

February 17, 2020

Strategy

4 Ways to Create a Human Resources Strategy

Already a growing strategy for larger global firms, small- to mid-size distributors can benefit the business by bringing HR into overall company planning. Distributors can start by rethinking the HR department label, bringing HR into safety initiatives, ensuring the right leaders are in place and embedding employee relations into recruitment and selection.

February 11, 2020

Strategy

How Distributors are Improving their Sales Processes

The 4Q19 Baird Industrial Distribution Survey reveals a high percentage of companies that are focused on revamping their sales processes for the year ahead. They will invest more in skills training, improve digital marketing efforts and increase outside sales coverage.

January 30, 2020

Operations

How to Get Your Hiring on Track

January 29, 2020

Research & Analytics

MDM-Baird Distribution Survey: Distributors Prepared to Combat Slower Growth in First Half of 2020

January 27, 2020

Uncategorized

5 Things Distributors Should Know About the Impact of Tariffs on US Business

January 22, 2020

Technology

5 E-Commerce Resolutions for Distributors to Strengthen Your Online Presence

January 7, 2020

Sales & Marketing

Tips for Distributors to Strengthen Existing Customer Sales

Unique advice, a clear vision and measurable ROI are all ways to improve customer relationships and help sell more to clients who have already bought into your business.