Trying to shoehorn the needed supply chain structure into the current fragmented system is the root cause of the existing problem, say supply chain and analytics experts Jonathan Byrnes and John Wass.
Posts By Jonathan Byrnes
Three steps distribution managers can follow to boost the profitability of your existing book of business, from Profit Isle’s Jonathan Byrnes and John Wass.
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Managing your customers through this COVID-19 crisis to maximize their long-term loyalty and profitability includes several steps, such as incorporating your emerging channel strategies, aligning sales compensation with your priorities, developing product substitution groups and preventing over-ordering.
Much is being written about how to manage the supply chain threat of COVID-19. The problem is that virtually all of it focuses on disruption threats to inbound supply chains from suppliers. The equally important, longer-lasting challenge is managing your customers through the crisis period to maximize their long-term loyalty and profitability.
