Pump Up the Empathy, Get Customers’ Attention
Directly addressing the pain points customers are facing will let them know you are here to help.
September 24, 2020
M&A in the Time of COVID-19: Lawson Products Executives Talk Business Growth Strategy Amid Upheaval
The pandemic didn’t stop Lawson Products from pursuing the largest acquisition in its history. Mike DeCata, president and CEO, and Brian Hoekstra, vice president, mergers and acquisitions, spoke with MDM about the company’s latest deal, how they navigated it during a global pandemic and how their M&A appetite remains strong even amid today’s economic upheaval.
Commentary: Pump Up the Empathy, Get Customers’ Attention
Bringing your sales and marketing teams together on customer communications and interactions is a great way to ensure you are capturing a broader picture of what clients are going through right now.
Minimum Order Size: Is It the Right Move for You?
How distributors can assess whether or not implementing a published Minimum Order Size (MOS) policy makes sense when considering both company and market dynamics.
The Cultural Shift that will Create an Empowered, Integrated Sales Team
Marketing and sales make a powerful team when working together.
Download this Issue as a PDF: September 25 2020
This issue of MDM Premium features our annual Market Leaders listings of the top distributors in the U.S. See the rankings in key categories, and learn how several of the ranked companies put themselves in a strong market position in 2019 that has fared them well throughout the disruption of 2020.
Home Sales Spike in August
Latest data shows a 43.2% jump in home sales from the same month a year ago, giving distributors that sell building materials and other construction materials a second straight month good news on this front.
