Posts By Leah Shepherd

businessman saving money concept. hand holding coins putting in
On average, businesses reported year-over-year revenue growth at +2.4% in the third quarter of 2019, which is below the forecasted +3.1% level, according to the latest Baird Industrial Distribution Survey, conducted in partnership with Modern Distribution Management. Growth decelerated 80 basis points compared to last quarters survey, marking the third consecutive quarter of slowing growth. This trend reflects weaker momentum in the industrial sector.

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Sankt-Petersburg, Russia, April 27, 2018: Amazon shopping applic
A lack of financing, experience and access to talent often keep distributors from engaging in e-commerce, a recent MDM survey found. But having an online sales channel is critical to new customer discovery, MDMs John Gunderson said in a recent webcast, with more than 80% of distributors expecting their online presence to grow moderately or significantly in the next five years.
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The Irving, Texas-based distributor is taking its e-commerce capabilities to the next level with an investment in master data management to overcome limitations of legacy systems, and continuing to invest heavily in technology and talent in order to provide customers with a best-in-class online experience.

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Shedding outdated technology is not only improving productivity and efficiency for the California-based company, but also allows for controlled scale and growth, with improved data accuracy and elevated customer satisfaction levels.

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By investing in and embracing an e-commerce strategy nearly 20 years ago, this Columbus, Ohio-based distributor brings in more than half of its sales from its website, with both web and local business growing about 20% each year for the last several years in a row.

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The wholesale HVAC distributors website now features an enhanced online catalog and improved search functionality, and the company invested in text ordering capabilities to improve mobile functions and shorten wait time. The efforts earned Charles D. Jones an MDM 2019 Digital Innovator award.

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Since 2010, Robert W. Baird & Co., in partnership with Modern Distribution Management, has conducted quarterly surveys of distributors and manufacturers to gauge business trends and the outlook for the industry. This quarter’s survey polled approximately 500 industry leaders to determine the latest indicators on revenue and pricing based on first-quarter 2019 results and distributor and manufacturer expectations for second-quarter and full-year 2019.

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