Lincoln Smith discusses how incentive programs can help lower your cost to serve amid a nationwide labor shortage.
Posts By Lincoln Smith
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What seems to endure is customers’ desire to work with partners they can rely on, with people they can trust.
A look at the benefits that contractors seek from the entire distribution ecosystem, including how they currently use distributor websites and what they’d like to see more of in terms of omnichannel offerings.
As a result of new channel “tributaries,” distributors have begun to see both their customers’ mindshare and share of wallet decrease as customers adjust to different, often more convenient modes of obtaining product.
