The 2020 Mid-Year Economic Update_long

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MDMs quarterly survey in partnership with investment banking firm Baird reveals a consensus among more than 600 participants: The industry began feeling the effects of the pandemic shutdown very quickly in March, with many expecting to experience an impact on business operations, supply chain, cash flow and even solvency through at least the end of the year.
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Distributors are responding to customer concerns and increased demand on staff in a variety of ways, including limiting new business to meet existing customer demand; open communication on shortages and supplier allocations, and discouraging panic by not accepting returns beyond normal usage patterns. Face the crisis with a sense of flexibility and resilience, experts say.