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Connect with customers, ask them questions and listen for their responses, look for themes in the conversation and then follow up on the discussion, recommends IRCG’s Dan Horan.
The old axiom of delivering what your customers want, when they want it and where they want it may be holding your distribution business back.
Appropriately segmenting customers and aligning sales and marketing service levels help to maximize growth and manage overall cost to serve.
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Texas-based building materials distributor expands into California and Arizona with addition of San Jose-based company and its three branches.
First PRI increase in more than a month likely tied to calendar anomaly, but any weekly improvement is a good sign for distribution industry.
Pilla will be responsible for supply chain operations and performance and will report to John Stauch, Pentair president and CEO.
