Mike Robuck, Author at Modern Distribution Management - Page 15 of 15

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Posts By Mike Robuck

Young telephone operator with headset wear protection face mask against coronavirus, Customer service executive team working at office
Distributors ADI Global and D&H Distributing saw jumps in customer service requests, including significantly longer call times, over the last year. Here's how they handled the spike.
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The pandemic has placed some business owners at a crossroads as to whether they should sell off to larger entities in 2021. By almost any measure, the mergers and acquisition market is set to rebound this year, but with that reset there are several factors to consider when it comes to selling out to distributors.

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