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Under-investing in customer-facing resources and tools can erode a distributors value, says management consultant Andrew Horvath. However, he cautions that being all things to all customers is often an expensive and inefficient approach. Successful distributors differentiate commercial service levels (CSLs) based on customer need and value, Horvath says.
The acquisition of MTS significantly extends BlackHawks service capabilities into large manufacturing markets.
For the first six months, Sysco reported sales of $30.3 billion, a 1.2% increase from the same period a year ago.
The company reported first-quarter sales of $4.2 billion, up 0.1% compared with the year-ago period.
For the fourth quarter, sales were $2.3 billion, up 6% over the year-ago quarter.
WESCO lands Anixter International acquisition and Fastenal draws attention as earnings season gets underway. Follow the links below to read MDMs most popular blogs from January.
The company reported a loss of $5.9 million, compared to a profit of $54.7 million in the second quarter of 2018.