On Oct. 13, Addison, Illinois-based Parts Town announced it has added 17 new master distribution programs this year.
The distributor of OEM foodservice equipment parts said in a news release that the addition of these “unique partnerships with global manufacturing leaders” grows Parts Town’s master distribution portfolio to 215 programs.
Parts Town said its inventory of in-stock OEM parts now includes products from over 1,100 manufacturers.
“Our master distribution partnerships are the backbone of our ability to provide same-day shipping and local pickup of mission critical replacement parts to our growing customer base,” said Clint Holder, chief commercial officer of Parts Town. “The growth of our master distribution portfolio is a reflection of the impact of our innovations across our ecommerce platforms, including our mobile app and Parts In Town platform, and high-tech distribution centers handling more than 15,000 orders per day.”
“Parts Town has helped Structural Concepts Corporation grow its service parts sales because our customers are able to get parts faster,” Danielle McMiller, vice president of marketing for Structural Concepts Corporation, said in a statement. “Our technical service team is able to concentrate on properly diagnosing and addressing systemic challenges as a result of not having to process single parts orders. This is improving customer satisfaction with SCC’s products as we’re able to get equipment in the field repaired much quicker. Overall, Parts Town is a fantastic partner whose efforts align with SCC’s focus on 100% customer satisfaction. We are delighted with Parts Town’s master distribution program.”