In what Oracle NetSuite officials say will be the biggest technological advance in the history of the ERP platform, the business technology company previewed its next-generation system coming in late 2026.

Built with AI capabilities within every element, NetSuite Next includes embedded conversational intelligence, agentic workflows and natural language search capabilities to enable technology to handle repetitive and complex tasks.

“NetSuite Next puts AI to work for businesses by making it a natural extension of the way they already work,” said Evan Goldberg, founder and EVP of Oracle NetSuite, in an Oct. 7 news release. “With the latest AI innovations built in, NetSuite Next can deliver powerful insights as well as autonomously complete repetitive and complex tasks, all with enterprise-level reliability. Every insight and action is rooted in data and governed by the existing roles, permissions, and policies our customers depend on. It enables users to discover patterns in their business and engage with NetSuite in their own words, all while understanding an individual user’s context, so it can deliver answers and actions that provide immediate value.”

Core to the NetSuite Next user experience is Ask Oracle, a natural language assistant that enables users to search, navigate, analyze and act across the entire NetSuite dataset using their own words. It delivers context-aware answers, visualizations, interactive content and reasoning that explains the “how” and “why” behind every response and enables users to more easily collaborate with NetSuite.

NetSuite Next will be available initially for customers in North America within the next 12 months. Once available, customers can switch to NetSuite Next with the press of a button, without having to migrate or disrupt existing customizations.

NetSuite Next includes:

• AI Canvas: A collaborative workspace embedded in NetSuite. AI Canvas enables users and teams to turn data into action helping them to analyze problems, brainstorm solutions, and trigger agentic workflows all from a visual workspace.
• Narrative summaries and insights: Automated explanations, available in record forms, reports, and other pages across the suite. The narrative summaries and insights feature proactively surfaces correlations and trends from NetSuite’s unified data model so users can spot opportunities and risks.
• Agentic workflows: Proactive, AI-driven workflows that can help automate complex tasks such as payment proposals, vendor selection, reconciliations, and supply chain operations. The new agentic workflows give users the choice to approve key decisions or allow agents to act autonomously.
• Document and knowledge integration: Large language models extract and validate information from a wide range of sources, including invoices, contracts, receipts, PDFs, policy manuals, training guides, customer testimonials, and purchase orders. This reduces manual work and improves the accuracy of insights by enabling NetSuite to read, interpret, and act on that knowledge, turning isolated documents into actionable workflows.