Every Thursday, we send out a new Management Tip of the Week, based on the years of articles available in the MDM Archives.

The Top 10 most-read management tips this year highlighted industry shifts in 2012. While improving the sales process is always important, many of the most-read tips focused on the communication aspect of the sales process. In addition, interest was high for tips on ensuring successful acquisitions.

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Here are the most popular tips of 2012 (click to read):

1. Avoid ‘All-or-Nothing’ Thinking in Strategic Planning
2. Know What Your Services Are Worth to Customers
3. Be Patient When Targeting Family Companies for Acquisition
4. Tell Sales to Stop Talking & Start Listening
5. Approach Customers the Way They Want to Be Approached
6. Communicate How Customers and Employees Want to Communicate
7. Outsource Some IT to Keep Internal Focus on Distribution
8. Don’t Grow Too Fast
9. Use 3 Criteria for Successful Acquisitions
10. Stop Thinking of Your Products as Commodities