Fastenal launched an AI-upgraded chatbot in June, and is currently building a sourcing tool — both intended to help its staff. Get the details here.
Fastenal Details Rollout of Internal AI Tools Read More »
During the second quarter of 2022, MDM podcast guests covered an array of topics that included sales transformation, transparent communication practices and shifting leadership roles in distribution.
Sales Strategies Top of Mind for 2Q Podcast Guests Read More »
Amid digital expansion, many distributors grew apart from customers during the pandemic. Fastenal did the opposite. In a new MDM Podcast, Mike Hockett and Dan Florness discuss how the company continues to grow closer to its customers.
From its Expo, We Go Inside Fastenal with Dan Florness Read More »
MDM Executive Editor Mike Hockett recaps what he saw and learned at Fastenal Expo 2022, the distributor’s first in-person company showcase in three years.
Fastenal Expo: MDM’s All-Access Pass to the Innovative Distributor Read More »
But industrial distributor also sees headcount continue to decline and the number of “selling personnel” is down nearly 10% compared to the same time last year.
Fastenal Moves Closer to Normal Sales Balance with Strong(ish) July Read More »
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