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Intelligence (BI) and business analytics (BA) with key performance indicators (KPI) dashboard concept.business documents on office table with smart phone and digital tablet and graph on wide screen computer.
When markets soften, surprises tend to be of the negative variety. But downturns can also open up opportunities to strengthen key supplier partnerships. MDM’s Tom Gale and IRCG’s Mike Marks discuss the key performance indicators in supplier relationships that can be either early warning signals or telltales for competitive opportunity across inventory and cash management, backlogs, support and strategic alignment.

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