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Connected Commerce AI
Unified commerce platforms paired with agentic AI are helping distributors eliminate “phantom margin loss,” optimize fulfillment and unlock real-time decision-making — shifting operations from reactive workflows to autonomous, profit-driven systems that boost growth, efficiency and customer experience at scale. This piece explores the work being done here and the factors at play that determine success rates.
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Our February issue is packed with articles covering special pricing agreement management; our exclusive research on workforce challenges, distributors' share of digital sales and tariff-driven sourcing adjustments; DNOW's ERP transition headaches; inside Singer Industrial's "coordinated autonomy" operating model; a Grainger financials deep dive; our February M&A roundup; a hose products market snapshot; and more.

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