- Blog
It’s clear that sellers overvalue an in-person/high-touch customer experience and undervalue online features important to today’s buyers.
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Posts By Benj Cohen
- Blog
Existing solutions are clunky because they aren’t set up for high-volume repeat sales, high SKU counts and many channels. Instead, they were built for SaaS software companies or service businesses, says proton.ai's Benj Cohen.
- Blog
The pandemic caused real change. Now we have the opportunity to push digital transformation further and faster into the distribution industry. That’s a long-term win, says proton.ai's Benj Cohen.
- Blog
AI can map the products you already have, without a detailed and painstaking master data project. This makes the sales rep look good and allows the customer to get back to work. It’s all part of an omnichannel experience for the customer, says proton.ai's Benj Cohen.
- Blog
How owning customers’ attention and their data pays off big for the massive e-commerce site.
- Blog
How the online juggernaut uses AI-backed search expertise to improve its e-commerce effectiveness and overcome competitors.
- Blog
Amazon’s success is not an accident. It is the result of imaginative planning, technological enablement and top-notch execution — that distributors can emulate.
- Blog
These reps are now in position to play a key role in distributor revenue recovery plans.
- Blog
In a matter of weeks, months and years, distributors can develop a strategy to differentiate your business and strengthen your market position in the face of this COVID-19 pandemic. proton.ais Benj Cohen lays out a timeline approach to reclaim market share, strengthen AI and create market differentiation.
- Blog
AI will not create another new sales channel for distributors, but will radically improve the performance of existing channels to exponentially increase profitability over time. While Data Network Effects have been great for companies in other spaces, they promise to be truly game-changing for distributors, says Proton.ais Benj Cohen.
- Blog
Artificial intelligence technology will be an invaluable asset to early movers in distribution, but can pose a serious risk for non-adapters.
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