As we start to come out of our COVID-19 fog, many elements of life and work are changing with urgent pace. As a result, it feels like anything is possible.
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Adding visual search functionality is a great way to grow revenue, says Chantal Schweizer of Earley Information Science. A preference among millennials, visual search is only going to become more and more of a requirement in the future, she argues.
It’s often worth asking targeted people a few important and relevant questions. Distributors will be amazed at the quality of information and insight they can provide.
The story behind the launch of the Amazon Business COVID-19 relief effort, COVID-19 Supplies, as told by Petra Schindler-Carter, director and general manager for Amazon Business.
The marketplace has changed drastically, and the standard cost-plus margin approach is unlikely to cover distributors' bases across the board.
MRO distributor Kimball Midwest’s training and development programs have been honored with several awards in 2021.
Changes in the work environment mandated by the pandemic have intensified the need for information management improvement. Knowledge graphs provide a unique way to reveal relationships among information entities and to connect the systems they support. In addition, they enable the effective use of information in AI and machine learning applications.
A well-thought-out plan is critical to any business initiative. The latest issue of MDM Premium features several success stories, each driven by a plan that did not make assumptions and skip the basics.
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While some sales reps are getting back in the door, now is the time to embrace tools that can help customers save money and increase their efficiency despite challenges in their own businesses, such as extended lead times.
During a recent “un-webinar” from MasterB2B, panelists squared off on topics such as bringing in outside B2C talent to better enable B2B e-commerce platforms and whether e-commerce teams should report to the IT side of a distributor or to the CEO/C-suite business side.
Supply chain leaders at distributors are busier than ever these days as they scramble to address a litany of issues. Here’s what they’re saying about the crisis and how they’re dealing with it.
According to research cited by Bloomreach's Jason Hein, 25% of B2B business decision makers said direct websites are their fastest-growing channel, while 56% of B2B customers would pay more for a better or faster buying experience.
How did the public distributors (and manufacturers relevant to this space) perform in the calendar first quarter? Our recap provides highlights of their revenue and earnings results.
MSC Industrial Supply CEO Erik Gershwind details how his company pivoted from being a legacy spot-buy company into becoming a mission-critical partner for its customers.
Panelists discuss headless versus full-stack e-commerce solutions — including what these terms even mean — on the latest MasterB2B “un-webinar” from Andy Hoar and Brian Beck.
Many distributors are redefining sales processes to put sellers at customer sites for only the most important interactions. For inside roles, consultant Andrew Horvath asks, should sales leaders deploy inside roles in a centralized or decentralized manner?
Join us live on Tuesday, June 29 for the latest on digital customer experience, technology and change management, and future innovation.
Sealing supplier anyseals made e-commerce and automation a priority by evaluating and revamping processes and implementing new technologies.
