The company reported a decline in 2Q sales, impacted by a challenging operating environment and a cautious outlook despite progress in initiatives.
Latest In MSC Industrial Supply Co.
The metalworking and MRO supplies distributor has successfully transitioned from a catalog-driven product house that relied on spot-buys to its role today as a digitally-driven, “Mission Critical” company. MDM’s latest Case Study provides a deep dive into how MSC did it, and why.
Over 60% of MSC Industrial Supply’s sales are eCommerce-based, making it one of the leading web-driven distributors in North America. The final piece of this three-part series explores the progression of that digital business to meet changing market and customer demands.
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Part 2 of this series covers how the metalworking and MRO supplies distributor’s Mission Critical initiative is bearing fruit by transforming the company into a more digitally capable and agile organization.
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Our MDM Case Study series rolled out reports on Ferguson and Watsco down the stretch of 2024, with more to come in 2025. Here, the author of those case studies joins to share his key takeaways from researching those two companies and a preview of his next deep dive on MSC Industrial Supply.
After a challenging 2024, the metalworking and MRO supplies distributor continues to work through a critical web pricing realignment. Part 1 of this MDM Case Study article series examines what caused the issue and how MSC is progressing through this initiative that’s tied to nearly two-thirds of its revenue stream.
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The figures showed a decline in sales driven by lower volumes, partially offset by acquisition benefits and a stronger than expected November.
Although sales decreased, the full-year gross margin increased by 70 basis points compared to the previous year, reaching 41.2%.
MSC’s current COO, with over 23 years of experience in various sales, marketing and operations, adds president to her role.
Rob Aarnes — President of ADI Global Distribution — joins MSC's board of directors as an independent member.
The company updated corrective actions it's taken in the wake of complexities in MSC's web pricing realignment rollout from earlier this year, which directly weakened sales and profits.
The two companies had combined revenue of just over $20 million in 2023 and have 58 employees.
Unexpected results from the distributor’s pilot phase of a web pricing realignment rollout may serve as a cautionary tale for others to avoid emulating.
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MSC cited complexities in its web pricing realignment rollout as hurting March-May results, alongside weakness in heavy manufacturing.
The company noted that while 2Q sales were disappointing, gross margin improvement stemmed from internal improvements.
Based in Mississauga, metalworking supplies distributor KAR had 2023 sales of about $16 million.
The figures signalled a bumpy period for fellow metalworking and MRO supplies distributors.
MachiningCloud users can now directly purchase tooling from MSC within the MachiningCloud application.
See the top latest accomplishments out of the metalworking and MRO supplies distributor's ESG efforts.
The Melville, New York-based MRO product and service distributor first announced its reclassification plan in June.
