Communication and engagement platform for distributor Prokeep announced a new integration that connects contractors to distributor locations via the FieldPulse platform.
Through this integration, Prokeep supports FieldPulse’s new Supplier Chat tool, enabling contractors to place orders with distributors directly within the FieldPulse platform. These orders are delivered to Prokeep inboxes along with other communication channels such as text, email, web chat and digital fax, allowing distributors to manage all customer messages in one system.
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Prokeep said distributors currently using its platform do not need to implement new systems because the integration is active immediately, and messages from FieldPulse appear directly in the existing Prokeep workspace.
The platform added that the integration expands its Order Engine by offering:
- New leads and orders from FieldPulse users
- More customer interactions through an integrated messaging channel
- Faster service without requiring contractors to switch apps or changes to the distributor’s existing inbox setup
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“Prokeep’s mission is to make it faster and easier for contractors and distributors to do business together,” ProKeep Co-Founder and CEO Jack Carrere said in a July 9 news release. “By connecting contractors using FieldPulse to our distributor network, we’re helping distributors capture new opportunities, serve customers faster, and win more orders.”
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