Boeing Distribution, a subsidiary of aerospace company Boeing, announced the launch of a new, unified eCommerce website. The new platform, part of an effort to modernize and integrate its distribution business, brings together Boeing Distribution’s portfolio of products and services into one streamlined digital destination, which the company said simplifies how customers and suppliers connect, transact and grow with it.
Boeing Distribution ranks 6th on MDM’s list of Top Fastener Distributors and No. 30 in Industrial Supplies.
According to a Nov. 17 news release, over the past year, Miami-based Boeing Distribution has implemented several key initiatives to strengthen operations and elevate the customer experience it offers. These include enhanced AOG (Aircraft on Ground) access for faster response times; an improved customer support model that streamlines communication and resolution; and implementation of a new state-of-the-art ERP system to unify data, improve visibility and support more efficient service.
“We want to simplify distribution services, maximize customer performance and be the preferred choice for customers and suppliers in the global distribution marketplace,” said William Ampofo, Senior Vice President of Parts & Distribution and Supply Chain for Boeing Global Services. “The new eCommerce website – along with system and service enhancements – represents a significant step forward in that vision. Together, these investments strengthen our foundation and position us for continued growth.”
The new Boeing Distribution eCommerce website offers:
- Visibility of Boeing’s full product catalog and services offerings for commercial, business and general aviation, vertical lift and defense customers.
- Smart search, powered by AI, to help customers find products faster
- Access in one place to parts and services previously purchased separately from Boeing Distribution (formerly Aviall) and Boeing Distribution Services websites
- Real-time inventory visibility and order management
- Mobile-friendly design for easy access anytime, anywhere
- One single login
“Our integration journey doesn’t stop here,” added Travis Sullivan, Boeing Distribution VP and General Manager. “Through innovation, operational excellence and stronger supplier collaboration, we are building a modern, connected distribution business that improves the customer experience and provides the parts and services our global customers need, when and where they it.”
Visit the new eCommerce website at: https://shop.boeing.com/distribution
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