Pump Up the Empathy, Get Customers’ Attention
Directly addressing the pain points customers are facing will let them know you are here to help.
Colleen Stanley
Commentary: Pump Up the Empathy, Get Customers’ Attention
Bringing your sales and marketing teams together on customer communications and interactions is a great way to ensure you are capturing a broader picture of what clients are going through right now.
Distributors Find Value, Productivity in Work-From-Home Environment
Distributors are making advances in areas that have long been on the to-do list, such as improved technology adoption, better communication and more streamlined operations
Character Traits that Strengthen Remote Sales Management
Managers who prioritize strengthening the emotional intelligence skills of their sales team, such as empathy, find customers feel more connected and are more likely to share pain points that lead to purchases.
Commentary: Distributors Find Value, Productivity in Work-From-Home Environment
Distributors are making advances in areas that have long been on the to-do list, such as improved technology adoption, better communication and more streamlined operations