The USMCA: What It Means for Distributors and Manufacturers Read More »
While this privately held industrial supplier with more than 300 employees may not be a Harvard Business School case study in management structure, the three-brother leadership team has managed to buck the odds of many third-generation businesses by nurturing an entrepreneurial culture in an 85-year-old company. Listen to Doug Ruggles share whats worked to drive growth with a customer-centric solutions approach, with host Tom Gale.
Martin Supply’s Doug Ruggles on the Secret to Family-Owned Success Read More »
Under-investing in customer-facing resources and tools can erode a distributors value, says management consultant Andrew Horvath. However, he cautions that being all things to all customers is often an expensive and inefficient approach. Successful distributors differentiate commercial service levels (CSLs) based on customer need and value, Horvath says.
Why You Should Consider Differentiated Service Levels to Grow Margin Read More »
WESCO lands Anixter International acquisition and Fastenal draws attention as earnings season gets underway. Follow the links below to read MDMs most popular blogs from January.
Fastenal, Anixter, WESCO Grab Headlines: MDM’s Most-Read Blogs of January Read More »
Speakers at NAW 2020 Executive Summit: Innovate to Dominate urged distributors who have yet to embrace e-commerce to invest in digital platforms. There is plenty of room for growth in international B2B e-commerce, which is six times larger than the B2C market, noted Alibaba Groups John Caplan.
Are Online Marketplaces the Future of Distribution? Read More »
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