Industrial vending machines not only offer customers the opportunity to provide safety and PPE, but also help track employee compliance during times of heightened risk.
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Identify strengths and weaknesses across three business sectors — process, technology and people — to improve ongoing company performance.
Connect with customers, ask them questions and listen for their responses, look for themes in the conversation and then follow up on the discussion, recommends IRCG’s Dan Horan.
Appropriately segmenting customers and aligning sales and marketing service levels help to maximize growth and manage overall cost to serve.
Walmart prioritizes its online business and WESCO becomes the No. 1 electrical distributor with Anixter acquisition.
Why leading distributors like Valin Corporation are putting human resources front and center.
To create a margin-friendly customer service model, examine your firm’s capabilities and responsiveness.
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The industrial distributors Director of Organizational Development Cory Calderon sees a post-pandemic future with a hybrid remote/onsite work environment, contingent upon scalable software applications and technology upgrades.
If you're a distributor in America today, youve got to get digital quick, says John Caplan, president, North America and Europe, Alibaba.com, who spoke on last weeks MDM Live about why digital has become imperative for distributors to compete.
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Blindly following a competitors lead or treating every customer the same are two common mistakes that distributors cant afford to make in todays environment. Consultant Robert Sabath explains how these and other common actions can hold you back.
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Four procedures distributors can implement now to adjust your forecast of future demand of items and address the effects of COVID-19, from inventory management expert Jon Schreibfeder.
Customers looking to reset after COVID-19 disruption will want efficiency gains made possible by data, digitization and automation, says Suroor Anwar, VP at the electronic products distributor.
The industrial distributor is encouraging a company-wide focus on opportunities to improve operational efficiencies, including making some COVID-19-induced changes permanent. President and CEO John Wiborg is also elevating ROI expectations from existing technology investments.
How manufacturers sell and how customers buy have undergone significant change in recent weeks, and it wont go back to the way it was three months ago. MDMs John Gunderson shares tips on how the B2B manufacturer can reset plans with reps, key distributors and end customers.
Coronavirus market upheaval has future-focused manufacturers stepping up communication with end customers and putting themselves in a position to make channel adjustments in the coming post-pandemic economy. MDMs John Gunderson shares how distribution channel partners can prepare for the change.
Future-focused distributors are embracing the market upheaval brought on by the coronavirus to strengthen their brands, step up communication with customers and suppliers and put themselves in a position of strength to thrive in the coming post-pandemic economy. Consultant Mark Dancer during Fridays MDM Live webcast shared several ways distributors can show leadership now.
Streamlining the order-to-cash process can play an important role in helping distributors to stay on top of accounts receivable and reduce DSO at a time when cash generation is of paramount importance during the COVID-19 economic slowdown.
