It is not business as usual in distribution, as reflected by the most-read blogs on MDM.com this month.
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Digital offering for customers is one of the four levers that distributors can pull to help them take share during the pandemic — or amid any disruption.
The B2B market is looking for better e-commerce tools and a wider product assortment. Applico’s Alex Moazed outlines three avenues for distributors to meet customer needs and achieve channel enablement in the process.
But industrial distributor also sees headcount continue to decline and the number of “selling personnel” is down nearly 10% compared to the same time last year.
Let the computer do some of the work by conducting a virtual pilot to sanity test your plans before you make changes in real-time and risk making a mistake, says consultant Robert Sabath.
The B2B distribution business has been adjusting to the new mask-to-mask business environment by changing how distributors handle inventory, deliver products and communicate with customers. The most difficult adjustment has been letting go of the old sales coverage plan.
Bloggers answer distributor questions on how to manage COVID-19-induced business changes.
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Industrial distributors Earnest Machine and LINC Systems share the impact of trade wars and the coronavirus on their businesses.
Industrial vending machines not only offer customers the opportunity to provide safety and PPE, but also help track employee compliance during times of heightened risk.
Identify strengths and weaknesses across three business sectors — process, technology and people — to improve ongoing company performance.
Connect with customers, ask them questions and listen for their responses, look for themes in the conversation and then follow up on the discussion, recommends IRCG’s Dan Horan.
Appropriately segmenting customers and aligning sales and marketing service levels help to maximize growth and manage overall cost to serve.
Walmart prioritizes its online business and WESCO becomes the No. 1 electrical distributor with Anixter acquisition.
Why leading distributors like Valin Corporation are putting human resources front and center.
To create a margin-friendly customer service model, examine your firm’s capabilities and responsiveness.
