Inventory Management

Staples Rolls Out New WMS Across its Fulfillment Centers

Staples is implementing the Manhattan Active Warehouse Management system across its U.S. fulfillment centers to enhance operational efficiency, and the company shared updated stats on its warehouse network.

Lead photo courtesy of Staples via YouTube.

Staples implemented the Manhattan Active Warehouse Management (WM) system across nine of its U.S. B2B fulfillment centers, with plans to expand the rollout to all remaining facilities by the end of 2026.

Framingham, MA-based Staples said its new warehouse management system streamlines operations, reduces fulfillment errors and improves inventory accuracy. The scalable solution integrates with modern supply chain systems, helping Staples optimize operations and boost efficiency across its network. The new warehouse management system also includes advanced cross-docking capabilities, enhancing order handling for both small businesses and large enterprises.

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Manhattan Active WM is a cloud-native warehouse management system that unifies distribution planning and execution with microservices architecture. Staples will use it to m anage its automated facilities, spanning 14 locations and over 2,000 autonomous vehicles, robotics and other technologies.

According to a May 7 news release, Staples’ U.S. fulfillment network includes 6,000 associates who handle the picking, packing and shipping of 2.5 million units daily across 26 fulfillment centers and 220 delivery locations, spanning 12 million square feet of warehouse, storage, sorting and delivery space.

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“With our broad and deep supply chain network, capabilities and expertise, Staples today services over 98% of the U.S. with next-day delivery, and we are investing in the right solutions to serve our customers,” Staples Chief Supply Chain Officer Ryan Hanson said in the news release. “As we are currently shipping a significant portion of our network volume on Manhattan Active WM and have customers in mission-critical medical, government and private industry verticals, we place a high premium on system performance and uptime reliability to exceed customer expectations.”

Earlier this year, Staples shared this video detailing its supply chain network and capabilities: