Understanding customer needs can help serve them more profitably.
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This month we feature a transcript of the MDM Webcast "Build an Analytics Culture," which explores the key components for building a culture that drives better decision-making based on data and analytics. The webcast features Julia Klein, chairwoman and CEO of specialty building products distributor C.H. Briggs Co.; Mike Marks, principal of Indian River Consulting Group; and Tom Gale, president of MDM Analytics.
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Distributors that adjust their service models emerge stronger fromany economic cycle.
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Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles:
- Prioritizing Big Data
- Distributors Adapt to More Sophisticated Supply Chain
- Overcoming the Barriers to Analytics
To shift analytics from descriptive to prescriptive, mindset is the first thing to change.
Effective data usage requires an analytics-minded manager.
This month's Data Snapshot looks at the estimated size of the bearings market which includes ball, roller and mounted bearings.
A strategic approach to pricing can have significant impact on profit margins.
Company: "No evidence of impact to customers, suppliers or employees"
This month's Data Snapshot looks at the estimated size of the Abrasives MRO market
Having the right metrics in place can prevent time wasted on meaningless analysis.
This article is part of MDM's 2015 Distribution Trends Special Issue. It provides a look at how the supply chain has become more sophisticated as the industry moves toward the 'factory of the future.'
The annual feature was researched and written by MDM editors based on interviews with dozens of wholesaler-distributors, as well as industry experts and manufacturers. MDM also conducted a survey of its readers to uncover the trends outlined in this issue.
The full special issue is available to download in PDF format to MDM Premium subscribers. Subscribe below for full access. Or log-in if you are already a subscriber.
Trends outlined in the 2015 report include:
- Good News, Bad News for U.S. Economy
- Distributors Get Back to the Basics
- ‘Doubling Down’ on Distributor Relationships
- Distributors Embrace, Expand Online Customer Base
- Distributors Seeking ‘Lean’ Supply Chain
- Distributors Adapt to More Sophisticated Supply Chain
- Distributors Combine Traditional, New Means for Recruiting
- Distributors Change Tune on Generational Shift
- Trend Snapshots for 13 Sectors
The report also includes the following case studies and interviews:
- 2015 MDM Market Movers
- AJ Adhesives Takes Service to New Level
- Plumbers Supply’s “Win-Win-Win-Win”
- MDM Market Leader Profiles
- Culture Drives Success for ERIKS North America
- TTI’s Strategic Approach to Global Growth
The possibilities that analytics has to offer can be overwhelming. As a result, it can be a challenge to organize big data in meaningful ways.
PIPs provide low-risk way to quickly implement customer-specific pricing changes.
This month's Data Snapshot looks at the estimated size of the Power Transmission MRO market.
Accuracy is crucial when implementing an analytics strategy.
In a recent MDM survey, we asked distributors how they plan to grow revenue in 2015. Just behind product line/category expansion was growing revenue from existing customers, or increasing wallet share.
