August 2017 - Modern Distribution Management

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August 2017

Grainger’s Pricing Initiative, pt 1: A ‘Suboptimal’ Solution?

As of Aug. 1, W.W. Grainger Inc.’s new web pricing strategy was to be effective for all 1.5 million SKUs on its website. The pricing strategy was launched to reverse unfavorable market share trends Grainger experienced in certain market segments in recent years. Part 1 of this two-part series looks at how the pricing initiative has played out to this point, along with lessons other distributors can learn from Grainger’s experience.

This article includes:

  • W.W. Grainger Inc.’s new web pricing strategy
  • How the pricing initiative has played out to this point
  • Lessons other distributors can learn from Grainger’s experience

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Grainger’s Pricing Initiative, pt 1: A ‘Suboptimal’ Solution? Read More »

Commentary: Fighting the Digital Disruption War

For more than 20 years, technology adoption in distribution has lived with this axiom: The distribution industry moves at its own pace, and it reflects the wants and needs of its customers. On the other side is this: distribution, particularly industrial channels, is on the slow end of the technology adoption curve. As with most things, the truth is somewhere in the middle.

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Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles:

  • Distribution M&A Playbook, pt. 2: The 8 Fatal Flaws in M&A
  • Top Trends for 2017
  • MDM Interview: Watsco Aims for ‘Bigger, Better, Faster’

Commentary: Fighting the Digital Disruption War Read More »

Are You Meeting Customers’ Service Needs?

Customers today demand more services, and distributors need to evaluate what they offer – and at what cost. This article examines the drivers behind these changing customer expectations and steps a distributor can take to give customers what they want while remaining profitable.

This article includes:

  • ‘Amazonification of the supply chain’
  • Which services to add?
  • Create services as a line-Item charge

Subscribers should log-in below to read this article.

Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles:

  • Distribution M&A Playbook, pt. 2: The 8 Fatal Flaws in M&A
  • Top Trends for 2017
  • MDM Interview: Watsco Aims for ‘Bigger, Better, Faster’

Are You Meeting Customers’ Service Needs? Read More »

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