The Strategic Role of HR in a Pandemic Recruiting Environment
Why leading distributors like Valin Corporation are putting human resources front and center.
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June 2020
The Capability Tool Kit for Distributors to Define and Differentiate Service Levels
To create a margin-friendly customer service model, examine your firm’s capabilities and responsiveness.
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Beyond Electrical: WESCO-Anixter Deal Will Resonate Across All Channels
WESCO International Inc.’s $4.5 billion acquisition of Anixter International Inc. will have repercussions across all distribution channels — not just electrical — according to the panel on last week’s MDM Live.
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Anixter & WESCO Deal Will Change Electrical Distribution Landscape
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How Valin Corporation Managed an Abrupt Remote Work Transition
The industrial distributors Director of Organizational Development Cory Calderon sees a post-pandemic future with a hybrid remote/onsite work environment, contingent upon scalable software applications and technology upgrades.
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What Walmart Can Teach Distributors About E-Commerce
Size doesnt matter when it comes to being successful in e-commerce. Walmart recognized that its prior e-commerce team, and perhaps its vision, could only take the company so far. It needed new blood, says Channel Marketing Groups David Gordon.
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Outside Sales Pricing Support During an Economic Slowdown
In many cases, distributor sales people report that they cant remember the last time they have reviewed their pricing with their leaders. MDMs John Gunderson shares five steps pricing teams take to maintain margins.
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Bulbs.com Leans on Bevy of Bright Ideas During COVID-19
During the past few months, lighting distributor Bulbs.com pivoted to a new customer segment yet also leaned on such core beliefs as strong marketing and data to sustain its business during the pandemic. CEO Mike Connors shared some of the companys COVID-19 playbook.
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4 Ways Distributors are Staying on Top of COVID-19 Business Changes
In a recent MDM webcast, Navigating the New Now as a Distributor, Epicors Emma Vas and Mark Jensen discussed key trends that are emerging to help distribution companies thrive. Distributors are finding ways to boost revenue, negotiate supplier relationships, optimize inventory and streamline social distancing.
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Alibaba.com US Exec: A Strong Digital Presence is Imperative for Distributors
If you’re a distributor in America today, youve got to get digital quick, says John Caplan, president, North America and Europe, Alibaba.com, who spoke on last weeks MDM Live about why digital has become imperative for distributors to compete.
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Amazon Works with Thousands of New Distributors to Deliver Over 100M Items to Health Care, Government
More than 13,000 health care and 7,000 government organizations have purchased PPE and other supplies through COVID-19 Supplies site on Amazon Business.
Why ‘Great Customer Service’ Means ‘No Customer Service’
Barry Litwin, CEO of Global Industrial parent company Systemax Inc., says the right digital capabilities can practically eliminate the need for customer service because everything gets done online. He shared the companys digital journey on the most recent episode of MDM Live.
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News Digest: 5011
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News Digest: 5011 Read More »
Market Snapshot: Abrasives
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Is Hope on the Horizon for U.S. Economy, Wholesale Distribution?
Recent economic reports show upward momentum for the overall U.S. economy and the wholesale distribution industry in particular, but not all data points paint a rosy picture, indicating recovery will be a slog.
Is Hope on the Horizon for U.S. Economy, Wholesale Distribution? Read More »
Safety Sales Surge for Fastenal, Core Business Also Shows Promise
The safety category again stole the show for Fastenal Co. during its May sales report with a 136.3% increase, while the companys fastener business has likely hit the bottom during the COVID-19 disruption and could be on the upswing.
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Agile Price Management in the COVID-19 Era
Some distributors are updating their price segmentation schemes to ensure they reflect these evolving conditions by overlaying a COVID-19 demand category attribute to complement traditional segmentation schemes.
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5 Ways AI Websites Outsell Regular E-Commerce
Optimize search results, facilitate up-sells and cross-sells, promote items that need to turn quickly and elevate private-label products all ways distributors can use AI to transform websites from order-taking to order-making assets.
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Navigate the ‘New Normal’ By Innovating Your Sales Model
Distribution leaders that emphasize innovation during this time of uncertainty will be at an advantage when the so-called new normal whatever that looks like has settled in. One area where companies can innovate is by transforming their sales models. The latest MDM Live explains why.
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Sales Transformation in the Wake of COVID-19: MDM’s Top blogs of May
International coronavirus stay-at-home orders have accelerated the imperative for distributors to improve virtual sales tactics. MDMs most-read blogs of May continued to focus on COVID-19 and its long-term effects for the distribution industry, particularly the sales process.
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