With more and more customers preferring a completely digital buying experience, distributors can ensure they are included in the early and middle stages of a buyer's sales journey by providing the right content.
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The content at PTDA’s Annual Summit in late October went heavy on recruiting and retaining best practices. Here, Mike Hockett chats with association CEO Ann Arnott to discuss key takeaways from the event, which included the nontraditional methods distributors can leverage to find and keep needed staff in a time when labor is hard to come by.
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When markets soften, surprises tend to be of the negative variety. But downturns can also open up opportunities to strengthen key supplier partnerships. MDM’s Tom Gale and IRCG’s Mike Marks discuss the key performance indicators in supplier relationships that can be either early warning signals or telltales for competitive opportunity across inventory and cash management, backlogs, support and strategic alignment.
MDM hit the road in October to cover several industry events. Here's what we learned about what lies ahead for distributors.
Our latest MDM Webcast explores the many facets of where automation can be applied for distributors, and how instilling a mantra of ‘What can we automate?’ across the organization can maximize the technology’s effectiveness.
Decades before digital transformation became an imperative, Jay Platt, CEO of BlueVolt and former CEO of Platt Electric, was on a mission to improve how his customers, team members and vendors could access information, whether for training, customer support or building a stronger company culture. He’s still at it.
During the month of October, MDM reported on 28 mergers and acquisitions in the industrial distribution and manufacturing sector. Read about them here.
Barrett Thompson discusses how sellers can maintain positive relationships with customers despite a harsh economic environment.
Mike Hockett previews MDM’s Oct. 26 MDM webcast that will take a deep dive into the what, why and how of automation applications for distributors going forward.
Tom Gale and Mike Marks look at unique and deeper factors the current market outlook is triggering for distributors — and the underlying longer-term positive trends where near-term opportunity may also exist.
Strong underlying industrial demand continued throughout the quarter, but a slowdown may be ahead. Read more in the 3Q 2022 MarketPulse report.
Omnichannel provides a seamless customer journey across channels, so your customers don’t have to bounce from department to department trying to place an order or ask a question.
Envoy Solutions, Imperial Dade and BradyIFS contributed to another very busy M&A quarter for distributors and manufacturers in the industrial, commercial and construction markets.
The Crescent Electric Supply leader tells us how employee engagement has kept the distributor pointed at its customer-based North Star.
MDM’s team has been on the fall conference tour. Here, Tom Gale and IRCG’s Mike Marks compare notes from conversations at Affiliated Distributors, NetPlus and ISSA's recent summits, as well as MDM’s SHIFT event. They also cover the latest Baird-MDM quarterly MarketPulse survey, with most distributors reporting double-digit growth amid few signs of a slowdown.
White Cup's Brian Friedle spoke on the importance of technology and data-driven sales decision-making during MDM's latest webcast. Here's a recap.
In the weeks and months leading up to MDM's SHIFT conference, podcast guests spoke on a variety of topics, with transformative strategies and evolving roles among the most discussed.
In an exclusive interview, Optimas Solutions dual-CEOs Mike Tuffy and Daniel Harms join the MDM Podcast to discuss how their elevation and newly announced roles provide additional stability to the global fasteners distributor and manufacturer.
No distributors have unlimited resources, so winners must work smart, not hard, on managing product data, says Eric Hills.
