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A follow-up phone call to the industrial distributors mid-April 1Q report provides detail behind dramatic shifts in growth rate, with EVP and CFO Holden Lewis highlighting how the company is pivoting to meet changing customer demands.
Customers are more open to change in the wake of COVID-19 disruption. Distributors can take advantage of this opportunity by using profit segmentation to drive strategic decision making and rework customer contracts in favor of increased profitability, Profit Isles Jonathan Byrnes explains in an MDM webcast.
Though the fallout for distributors from COVID-19 continued to be a hot topic in April, news on Amazon Business garnered the most attention from MDM readers during the month. New data show the enormous number of SKUs available on the platform and that it may be poised to become the top industrial distributor in the U.S.
Everyone wants to know, what will our economic recovery from COVID-19 look like? The most optimistic are hoping for a V-shaped curve, others are expecting a W or even an L. When faced with an indeterminate outlook like we see today, information is key.
Understanding the key issues behind a suppliers choice to go direct to customers.
The average distributor sees just 25% or less in profit realization.
Far too many distributors have a disconnect in one or more parts of their current sales model.
There can be miles of mental and physical effort in the space between knowing you would be better off doing something and then actually adjusting your approach, changing your perspective to make it so. We tackle two such action items, marketing and cybersecurity, in the content of this final Premium issue of the year.
Seven factors to consider when looking for a digital transformation partner.
Unique advice, a clear vision and measurable ROI are all ways to improve customer relationships and help sell more to clients who have already bought into your business.
Clear communication around deliverables and expectations can salvage even the most frustrating ERP implementations for distributors.
A long-term mindset, key technology investments and a supportive culture can help distributors grow your online marketplace.
Heres what all distributors can do now to prepare for a potentially challenging year ahead for talent recruitment.
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Tenacity, curiosity and a healthy respect for data and the facts are among the attributes that distributors need to be a force for change.
Companies have the most difficulty with a lack of consistent pricing across channels, technology issues and poor online customer experience. Read More.
MDMs most-read blogs from the past month hit on recruiting, culture and customer service as main points of focus for our readers. Follow the links to read more.
Artificial intelligence technology will be an invaluable asset to early movers in distribution, but can pose a serious risk for non-adapters.
The latest generation is looking for an employer committed to environmental advocacy, inclusivity and equality, says Gen Z expert Corey Seemiller, Ph.D. In an MDM Q&A, she shares how distributors can create a culture that appeals to young workers. Read More.
