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Latest In Technology

5 Ways an E-Commerce Strategy Can Strengthen a Distributor’s Playbook

While e-commerce platforms and marketplaces aren’t new, the pandemic is fueling the need for distributors to take a harder look at them. The latest MDM webcast featured Zoro's Tracy Buelow breaking down how distributors can have a successful presence online.

February 22, 2021

In the weeks and months leading up to MDM's SHIFT conference, podcast guests spoke on a variety of topics, with transformative actions and evolving roles among the most-talked-about.

Technology

Digital Transformations Are Key to Distributors Realizing Optimistic Projections for 2021

To make this a successful year, distributors looking to grow their businesses are likely to improve their chances if they grow their digital capabilities, said industry experts Diane Yarrow and David Saunders.

February 18, 2021

Searching Browsing Internet Data Information with blank search bar.Search Engine Optimization SEO Networking Concept.hand of businessman working with computer laptop on desk in office.

Technology

How AI Can Turn Sales Reps Into Full-Catalog Product Experts

AI can map the products you already have, without a detailed and painstaking master data project. This makes the sales rep look good and allows the customer to get back to work. It’s all part of an omnichannel experience for the customer, says proton.ai's Benj Cohen.

February 16, 2021

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February 9, 2021

Technological artificial intelligence cloud storage content analysis management for digital file collection system.

Technology

How to Tackle Complex Product Configuration Documentation Challenges with Component Content

Break content up into smaller, reusable pieces that can be reassembled based on configuration choices. Darwin Information Typing Architecture, the standard used to design component content, ensures that the correct content is associated with each configured product variation.

February 8, 2021

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January 23, 2021

Operations

Fastenal Execs Shed Light on ‘Evolving’ Branch Model

On January’s fourth-quarter earnings call, Fastenal CEO Dan Florness and CFO Holden Lewis pulled back the curtain on how they view the company’s diminishing role of physical branches.

January 20, 2021

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Download this Issue as a PDF: January 10 2021

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January 8, 2021

Technology

How Technology Can Help You Get Ahead in 2021

Four ways that investing in technology now can help your distribution business emerge from the recession stronger than before.

January 6, 2021

Leonard Green & Partners, L.P. has invested in Parts Town

Digital Commerce

E-Commerce and the Economy: MDM’s Top Blogs of December

Three of MDM’s five most-read blogs published last month focused on e-commerce and digital, while the tenuous economic situation plus Ferguson’s 2021 forecast also grabbed readers’ attention.

December 30, 2020

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December 23, 2020

Technology

Why Digital Strategy is More Than Just a Fancy Website

Boost online engagement and bring prospective customers to you by creating the digital, content-rich journey that your customers are looking for.

December 18, 2020

Businessman using mobile smartphone and icon network connection data with growth graph customer, digital marketing, banking and payment online, analysis and planning of business.

Technology

How to Make E-Commerce Part of Your Post-Pandemic Plan

Here are the Top 10 (plus one) digital commerce enhancements you can make to successfully navigate the post-COVID-19 environment.

December 15, 2020

Customer Journey and Experience Concept. Hand Raise Up a Paper Plane against the Wall, Graphic and Text about Client's Journey as background. Side View

Technology

Commentary: Content May Be King — But There is a Catch

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December 9, 2020

Technology

Content May Be King — But There is a Catch

Many distributors are under the assumption that if they load a bunch of content onto their website and/or into one-off marketing emails, they’ve done their job. But such a Create It and They Will Come strategy can be a waste of time and resources.

December 9, 2020

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December 9, 2020

In this week’s MDM Podcast, Walter SVP Chester Collier shares four decades of international sales management and business development experience across industrial distribution channels. We discuss the current state of channel dynamics and how sales management has — and has not — evolved in the face of rapid change the past few years.

Technology

Manufacturers Differentiate Distributor Support Based on E-Commerce Investment

And other critical reasons why e-commerce investment is the smart choice for nearly all distributors, from Channel Marketing Group's David Gordon.

December 7, 2020

Featured Blog

How Strong Data Analytics Kept 3 Distributors Running During Tumultuous 2020

Duncan-Parnell, Radwell International and Stellar Industrial Supply all benefited from company-wide data analysis efforts to keep customer relationships strong and build more efficient business practices.

December 3, 2020

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November 24, 2020

Cardboard boxes on conveyor roller with racks on background

Operations

3 Ways IoT Can Help Distributors

Optimize operations, prevent theft and prioritize employee health with the assistance of IoT at work, says Sigfox USA's Eddie Meyersick.

November 22, 2020

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