Proton.ai’s new agentic system converts customer emails, spreadsheets, PDFs and spoken requests into draft quotes and orders while handling follow-ups and product substitutions.
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Cavallo has expanded its SalesPad for Business Central platform with tools designed to automate distributor pricing decisions, document routing and customer intelligence, alongside additional inventory allocation and service workflow enhancements.
Developed with the AI Applied Consortium, NAW’s new AI Governance Architecture gives distributors a practical framework for managing AI risks, accountability, transparency and workforce impacts while keeping people at the center of implementation.
The B2B marketplace added $25 billion to its annual GMV since its previous update three years ago, while expanding its customer base and building out AI, procurement and delivery capabilities. Here's the key details, context and competitive analysis.
The Series B brings InstaLILY’s total funding to nearly $100 million as the AI provider expands technology designed to build and maintain customized software for distributors and other operationally complex businesses.
OMNIA Partners said 10 new suppliers have joined its OPUS eCommerce procurement platform, expanding its online catalog to more than 8 million SKUs across nearly 200 product categories.
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At the company's annual TUG conference for distribution customers, CEO Kevin Samuelson and AI Innovation leader Rick Rider outlined how the company is positioning AI for distributors — not as a standalone product, but as an ongoing service built around industry context, co-innovation, process intelligence and governed automation. Here are our key takeaways.
The San Francisco-based startup said its seed funding will support hiring, product development and continued expansion of its machine learning models for distributor purchasing decisions.
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Long-standing data principles aren’t the problem — execution is. As modern tools lower cost and complexity, distributors have no excuse to lag. This piece explores why trusted, action-oriented data strategies now separate reactive companies from those winning in today’s volatile market.
Follow the door hardware and electronic security products distributor's journey to more than 3x eCommerce growth since 2020.
What if AI doesn’t replace Lean Six Sigma, but finally makes it scalable? The first in this four-part series from NAW Chief Innovation Officer Bart Tessel introduces LSS AI: a disciplined operating model to help distributors move beyond AI hype, close learning loops and build organizations that learn faster than volatility.
Epicor CMO and SVP of Product Kerrie Jordan joins the MDM Amplify Podcast to discuss ERP’s shift from a system of record to a system of outcomes, the company’s latest agentic AI announcements and what distributors should prioritize as business software enters its next chapter.
Canals said the funding will accelerate product development for its AI-powered workflow suite used by more than 100 distributors.
New Census Bureau data analysis suggests wholesale trade continues to report AI usage below the national average, indicating a more gradual pace of adoption. Meanwhile, the broader findings reflect MDM & NAW's industry AI research.
We kick off our new "The Hidden Majority" article series with one that focuses on the small- to mid-sized results from the latest Baird-MDM survey combined with our AI research from earlier this year. This piece explores why pricing and margin optimization remain the industry’s biggest untapped AI opportunity — especially for sub-$100M distributors.
At its annual Insights user conference, Epicor unveiled a new agentic AI platform designed for distribution and manufacturing workflows while also launching a program promising cloud ERP go-lives in 90 days for qualifying customers. Get the details here.
Verizon’s 2026 Data Breach Investigations Report shows vulnerability exploitation overtaking stolen credentials as the top breach entry point, while ransomware, third-party risk and AI-assisted cyberattacks continue reshaping the threat landscape. We cover the key findings here.
Featured coverage from The Colorado Sun focused on how distributors are approaching artificial intelligence with practical, operations-driven strategies based on conversations at NAW's SHIFT Conference.
