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Latest In Research
While this privately held industrial supplier with more than 300 employees may not be a Harvard Business School case study in management structure, the three-brother leadership team has managed to buck the odds of many third-generation businesses by nurturing an entrepreneurial culture in an 85-year-old company. Listen to Doug Ruggles share whats worked to drive growth with a customer-centric solutions approach, with host Tom Gale.
Under-investing in customer-facing resources and tools can erode a distributors value, says management consultant Andrew Horvath. However, he cautions that being all things to all customers is often an expensive and inefficient approach. Successful distributors differentiate commercial service levels (CSLs) based on customer need and value, Horvath says.
WESCO lands Anixter International acquisition and Fastenal draws attention as earnings season gets underway. Follow the links below to read MDMs most popular blogs from January.
Speakers at NAW 2020 Executive Summit: Innovate to Dominate urged distributors who have yet to embrace e-commerce to invest in digital platforms. There is plenty of room for growth in international B2B e-commerce, which is six times larger than the B2C market, noted Alibaba Groups John Caplan.
The 4Q19 Baird Industrial Distribution Survey reveals a high percentage of companies that are focused on revamping their sales processes for the year ahead. They will invest more in skills training, improve digital marketing efforts and increase outside sales coverage.
This category can only be viewed by members. To view this category, sign up by purchasing MDM Premium Subscription (monthly) or MDM Premium Subscription (annual).
This category can only be viewed by members. To view this category, sign up by purchasing MDM Premium Subscription (monthly) or MDM Premium Subscription (annual).
This category can only be viewed by members. To view this category, sign up by purchasing MDM Premium Subscription (monthly) or MDM Premium Subscription (annual).
This category can only be viewed by members. To view this category, sign up by purchasing MDM Premium Subscription (monthly) or MDM Premium Subscription (annual).
MDMs most-read blogs from the past month hit on recruiting, culture and customer service as main points of focus for our readers. Follow the links to read more.
As we enter the season for retrospection and planning for the coming year, there were two sessions at the recent Power Transmission Distributors Associations Industry Summit that hit on both of these activities in simple terms that, when acted upon, can put distributors in a stronger position heading into 2020.
