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Articles
Are Your Operations Aligned with Your Customers?
If not, your clients are a flight risk
Are Your Operations Aligned with Your Customers? Read More »
The Company That Kills You …
Qualities that have built a successful distribution company can also take one down.
The Company That Kills You … Read More »
Fighting the Digital Disruption War: Protect the Last Mile
If you build a strategy and leaner model from your core strengths, you can out-compete any type of competitor.
Fighting the Digital Disruption War: Protect the Last Mile Read More »
Digital Threats Loom in MDM’s Top May Blogs
Catch up on the most-read blogs of the month.
Digital Threats Loom in MDM’s Top May Blogs Read More »
Do Your Customers Want to Order or Shop?
There are two types of online purchases made by distributors, each requiring its own e-commerce strategy.
Do Your Customers Want to Order or Shop? Read More »
The Distributor’s Guide to Getting Started with E-commerce
It takes three main components for distributors to launch a successful platform.
The Distributor’s Guide to Getting Started with E-commerce Read More »
Don’t Lose Your Humanity When You Go Digital
Its easy to fall into the trap of templated responses that sound very computerized instead of sounding very human.
Don’t Lose Your Humanity When You Go Digital Read More »
Lack of Vision Holding Distributors Back on Digital Innovation
Explore state-of-the-art innovation practices and make them your own, recommends Mark Dancer.
Lack of Vision Holding Distributors Back on Digital Innovation Read More »
How to Get Your Sales Team to Embrace E-commerce
Overcome common objections from the people most suspicious of a new platform.
How to Get Your Sales Team to Embrace E-commerce Read More »
How Distributors Can Leverage Their Unstructured Data
Unlock valuable business and customer insights to identify patterns and pinpoint supply-chain inefficiencies.
How Distributors Can Leverage Their Unstructured Data Read More »
Connecting Innovation, Technology & Distribution Value
Technology is just one aspect of a successful digital transformation process.
Connecting Innovation, Technology & Distribution Value Read More »
The 3 Ps of Outstanding Customer Experience
Devoting equal attention to product, process and people can help distributors create loyal brand promoters.
The 3 Ps of Outstanding Customer Experience Read More »
It Takes More Than Account Managers to Drive Sales and Profitability
The digital revolution has changed the way customers gather information and buy products.
It Takes More Than Account Managers to Drive Sales and Profitability Read More »
Digital Transformation Success Requires Baby Steps
First, identify common failures that keep distributors from succeeding.
Digital Transformation Success Requires Baby Steps Read More »
Announcing MDM’s 2019 Digital Innovator Award Winners
10 companies at the forefront of e-commerce and technology innovation.
Announcing MDM’s 2019 Digital Innovator Award Winners Read More »
To Differentiate Your Customers’ Online Experience, Change Your Product Descriptors
Distributors can benefit from breaking down products into the facets that define their digital DNA.
To Differentiate Your Customers’ Online Experience, Change Your Product Descriptors Read More »
3 Ways a Sustainable Supply Chain Can Benefit Distributors
Reduce costs, improve efficiency and increase competitiveness.
3 Ways a Sustainable Supply Chain Can Benefit Distributors Read More »
The Analytics of Operational Efficiency in Distribution
Distributors cannot generate high profit rates without high efficiency.
The Analytics of Operational Efficiency in Distribution Read More »
