Traditional order management practices are inherently costly and inefficient, especially when it comes to the wholesale distribution industry. Fortunately, companies are learning that AI-driven automation is an effective solution to unlocking traditional order management processes.
MDM’s Pricing & Profitability Conference is a unique opportunity to learn about all of these opportunities – while you meet and work with other distribution executives confronting challenges that are similar to yours. Our unique approach of producing smaller, more focused and senior-level conferences pays off by bringing together groups of thought leaders – not only on stage – but also in the audience.
Please join us on April 15 to 17 in Denver, Colorado, for the first annual MDM Pricing & Profitability Conference. We look forward to seeing you there.
As customers increasingly rely on distributor websites for customer data and purchasing, it’s becoming more difficult to manage pricing between channels. MDM recently conducted a survey of distributors to get their experiences and opinions on these issues and others.
Maximizing Customer Service and Profitability in the Face of Disruption
Wholesale distributors face unprecedented pressure from changing customer expectations, evolving competition, and the rapid development of technology. Companies that are able to address these pressures quickly have the best chance at continued success. With disruption and change inevitable, what ways can you respond to evolve your business? What areas should distributors prioritize in order to make the most impact?
The definition of top-tier customer service has changed rapidly. Customers across every wholesale distribution sector expect an Amazon-like customer experience in 2019. Are you providing it? Join us for this free one-hour webcast on Thursday, Feb. 7 at 1 PM ET as we examine the key elements distributors can leverage to engage customers more deeply.
This 60-minute webcast, sponsored by Oracle NetSuite, analyzes the latest economic trends, emerging growth opportunities and how the competitive landscape is shifting – and how distributors and manufacturers can capitalize on all of these trends.
As digital disruption continues to pressure traditional distribution sales channels, new value propositions are emerging to level the playing field. In this free 60-minute webcast at 1 p.m. Eastern, Tuesday, Dec. 18, MDM’s research team will review and analyze the results of its recent survey on how distributors are shifting priorities around technology and talent.
Here’s a sneak peek at our conversation: Better technology by itself is not enough. To create more competitive cost structures, control margins, and provide consistent customer experience across sales channels, new and more innovative leadership and skillsets are required.
The rapid pace of Amazon’s move into B2B distribution is forcing distributors to answer important strategic questions. MDM: Forum: How Distributors Should Respond to Amazon Business is the only forum focused on answering them. Register now to chart your way forward with the help of the most knowledgeable experts on Amazon Business in the industry.